![]() ![]() ![]() Type the characters you see on the screen to let Microsoft know you’re not a robot, then click Next. Step 3: Enter the email address of your Microsoft account. Step 2: Choose the “ I forgot my password” option and then click Next. Step 1: Go to the Microsoft Account Password Reset page from any browser on your device (a mobile phone or a Windows or Mac computer). To do this, you need to use another device that is connected to the Internet and perform the Microsoft online password reset process: If you’ve already set up a Microsoft account to sign into your PC, you can go online and reset the forgotten password easily. Method 2: Reset Your Microsoft Account Password Important note: A password reset disk only works with a Local account on your PC, not a Microsoft account. ![]() Insert the password reset disk (USB thumb drive) and you’ll be asked to assign a new password for that user account. Step 3: This starts the Password Reset Wizard. Next, click the “ Reset password” link underneath the password box. Try again.” Click OK and you’ll back at the login screen. Step 2: You’ll see the error message saying “ The password is incorrect. ![]()
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